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Subscription Information

Subscriptions – Discounts & Policies

We want to ensure you get the best value whether you're making a one-time purchase or subscribing for regular deliveries. Below is a breakdown of how our pricing and subscription discounts work. Depending on the quantity, you are eligible to receive

How do I sign up for a recurring subscription?

Signing up for a recurring subscription with Lineage Provisions is easy and you get up to 10% off! Simply follow the steps outlined below:. 1. Navigate to the product page of the item you wish to subscribe to on our website. 2. Instead of choosing th

How can I change my subscription products or flavors?

Updating your subscriptions  is easy! Just following the following steps:. 1. Login to your Lineage Provisions Account: https://lineageprovisions.com/a/account/login. 2. You will receive a 4-digit login code via email (and SMS if you added your phone

Can I get my subscription sooner than planned?

Need your order sooner than later? No problem! You can get your products shipped earlier than scheduled—here’s how to update your shipment:. 1. Log into your Lineage Provisions account on our website https://lineageprovisions.com/a/account/login. 2.

How do I skip a shipment?

If you need to skip a shipment for any reason, you can do so by following these steps:. 1. Log into your Lineage Provisions account on our website: https://lineageprovisions.com/a/account/login. 2. You will receive a 4-digit login code via email (and

Can I pause my subscription?

If you need to pause your subscription for any reason, that's no problem! Simply follow the following steps:. 1. First, log into the portal: https://lineageprovisions.com/a/account/login. 2. You will receive a 4-digit login code via email (and SMS if

When will I be charged for my subscription?

You’ll be charged on the same day each billing cycle based on your chosen delivery schedule. You will receive an email notification before each charge so you can make any changes if needed. You can manage your subscription at any time by logging into

When should I expect to receive my products?

Your first subscription order will be processed and shipped immediately after you sign up. - For U.S. orders: Expect delivery within 4-6 business days, depending on your location. - For international orders: Shipping may take a few weeks due to custo

How do I cancel my subscription?

You can cancel your subscription at any time, no questions asked. Please note that canceling your subscription does not automatically cancel any existing orders already in process. Since we strive to fulfill orders as quickly as possible, if your ord

When does my subscription activate?

Once you've completed the checkout process, your subscription will be active. You can manage your subscription at any time by logging into your account on our website. : lineageprovisions.com. Here, you can modify the delivery schedule, skip a delive

What payment methods do you accept for subscriptions?

We accept credit/debit cards, PayPal, and Shop Pay for subscriptions. Unfortunately, we do not accept prepaid gift cards for subscription purchases.

What happens if my payment fails?

If for some reason your payment  does not successfully capture, we will notify you via email and attempt to process it again. If payment is not completed, your subscription may be paused or canceled.

Can I change my delivery schedule?

Yes! You can adjust your subscription frequency by logging into your account here lineageprovisions.com and selecting a new delivery schedule. You are in complete control of the frequency of your subscription.

Can I have multiple subscriptions with different delivery schedules?

Absolutely! You can set up multiple subscriptions with different products and delivery schedules. However, keep in mind that only US orders over $99 qualify for free shipping.

How do I update my shipping address?

Updating your account is easy! Just follow these steps:. 1. Log into your Lineage Provisions account. https://lineageprovisions.com/a/account/login. 2. Click on "Manage" under your active subscriptions. 3. Update your shipping address and save change

Can I gift a subscription to someone else?

Yes! You can sign up for a subscription using their shipping address. However, they will not have direct access to manage it unless you provide them with your account credentials.

What happens if my subscription order is delayed?

If your order is delayed due to stock issues or shipping carrier delays, we will notify you as soon as possible and provide an estimated arrival date.

Do you offer expedited shipping for subscription orders?

Currently, subscription orders are shipped via standard shipping. If you need your order sooner, you can use the "SHIP NOW" option in your account.

Can I return a subscription order?

Due to the nature of our products, we do not accept returns on subscription orders. However, if your order arrived damaged or incorrect, please contact us at [email protected], and we’ll make it right.

Can I pause or cancel my subscription at any time?

Yes! You have full control over your subscription and can pause, skip, or cancel anytime by logging into your account here: lineageprovisions.com