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Lineage Provisions

Find answers to your in-depth product questions, track your orders, get info on refunds and returns or reach out directly to the Lineage Tribe for help.

Where can I get updates about products?

How can I reach out with a question or feedback about my experience?

Where can I learn more about Animal-Based living?

Why is your product so expensive?

How are Dr. Paul Saladino and Dr. Anthony Gustin involved in Lineage Provisions?

About Us

What packaging material do you use?

How can I get notified when a product is back in stock?

What materials is your frother made out of?

Are your products recommended for minors?

Are your products organic?

Where do you source your beef from?

Do you use any stabilizers, artificial ingredients, or preservatives?

Do your products contain allergens?

Are your products Kosher or Halal?

Are your products non-GMO?

Do you products contain celery powder or curing agents?

What do the sticks taste like?

Is this casing edible?

Why are some sticks drier and some more moist?

Why is the casing separating from the stick?

Why do you use organ meat?

Are there nitrates/nitrites in your beef sticks?

What certifications do you have?

What is the shelf life?

Did your stick sizes change?

Percentage of organs per stick

Does your beef have any vaccines?

What does the air dry method do?

How many meat sticks is the equivalent of eating 1 oz of actual organ meat?

Is transglutaminase used in the meat sticks?

Meat Sticks

Product Overview

Do you use chemicals to turn these ingredients into powders?

I thought Paul said protein powder was bad?

What does AB Complete taste like?

Why doesn’t it taste like fruit?

When should I use AB Complete?

Why not just eat a real foods animal-based diet?

Why does this clump so much?

Is the Protein GMO free?

How many carbs are in ABC? Why carbs?

Are these nut free?—Processed in a facility with nuts?

Is the Protein lactose free?

Are there sweeteners?

What are the scoop measurements?

Do you use whey protein?

Can I use this as a meal replacement?

Is the protein available in stores?

What are the fruits and berries used? How are they sourced?

Is it organic?

Is it halal?

Is it Kosher?

Is the beef protein grass-fed and finished?

Why do you use beef protein over whey?

What is the amino acid profile of your beef protein?

Where are you sourcing your beef from?

What’s the benefit of colostrum?

What types of dairy proteins are in colostrum we source?

Why does it say 4g “added sugar”? Is it natural or processed?

What allergens are present during manufacturing?

Can ABC be left out in the heat?

Does ABC contain collagen?

What is the fat/cholesterol content?

Can your protein powder be used as a substitute for creatine?

Can it be mixed with hot liquid?

What is beef isolate and what are the benefits?

How many oz of organs per serving?

How much colostrum per serving?

Will cooking or baking with it affect the nutrient structure?

What's different about our cocoa powder?

AB Complete

What is tallow and how is it made?

Why should I use tallow?

How do I use beef tallow?

Can this be used as skincare?

What makes our tallow different?

Is it safe for people with allergies?

What does it taste like?

How should this be stored?

Color variation in beef tallow

Will histamine increase in the tallow when remaining at room temperature?

What kind of metal kettles is the tallow slow rendered in?

What is the smoke point of the tallow?

Is the tallow only suet or does it have other parts of the animal in it as well?

What are some non-food uses of tallow?

Is tallow suitable for people with dietary restrictions?

What is the serving size?

Beef Tallow

Is the honey organic?

How can I consume and use this honey?

How should the honey be stored?

This Honey gives back!

Why are there bits/chunks in my Honey?

Why is my honey crystallizing?

Why should I avoid feeding honey to my infant?

What is True Source Certified?

How many miles away are the bee’s from conventional agriculture?

Is every lot tested for purity?

Raw Honey

What is creatine monohydrate, and how does it work?

Is creatine monohydrate safe to use?

How should I take creatine monohydrate for the best results?

Do I need to cycle creatine monohydrate?

Can creatine monohydrate cause weight gain?

WWhy are creatine and salt together superior to creatine alone?

Why should you supplement with creatine even if you eat beef?

Why Lineage creatine?

Storage and Handling

What are the key attributes?

Quality assurance testing

How creatine is made/processed?

Is the creatine bag resealable?

Does creatine cause water retention?

What is the creatine shelf life?

Can I take creatine and protein powder?

Creatine

What is Air-Dried Steak?

How is Air-Dried Steak made?

Is Air-Dried Steak healthy?

What ingredients are used in Air-Dried Steak?

How should Air-Dried Steak be stored?

What’s the difference between Air-Dried Steak and Beef Jerky?

Does it need to be refrigerated?

Is the apple cider vinegar organic?

Where does your beef come from?

Is Air-Dried Steak allergen-free?

Once I open the pack, how long can I store it?

Air Dried Steak

What makes our collagen different?

What’s the benefit of grass-fed bovine collagen?

What’s the benefit of eggshell membrane?

Why include trachea and scapula in the ingredients?

Why add vitamin C?

What’s the role of sea salt?

Why does it not say 100% grass-fed AND 100% finished?

Can I mix this in hot and cold liquids?

How much should I take?

When is the best time of daily to take collagen?

Nose to Tail Collagen

General Product Information

Where can I buy these?

Can I try just one pouch to know if I like it?

Do you offer any discounts?

Do you offer subscription services or bulk order discounts?

What is your refund policy if I do not like the taste or have issues with the products?

Help! I have multiple charges on my bank statement!

Purchasing Information

What shipping options are available, and how are shipping costs calculated?

Do you offer international shipping?

How can I track my order once it has been shipped?

Can I change or cancel my order after it has been placed?

What payment methods do you accept for online orders?

Where can I reach out with shipping questions?

Do you offer free shipping?

How long will it take to receive my order?

What is the process if my order is delayed or lost in transit?

How do I track my order and what can I do if it says 'delivered' but I haven't received it yet?

What is the policy for missing orders or those marked undeliverable?

Shipping Information

Partnership requests

Customer support

Contact Us

Subscriptions – Discounts & Policies

How do I sign up for a recurring subscription?

How can I change my subscription products or flavors?

Can I get my subscription sooner than planned?

How do I skip a shipment?

Can I pause my subscription?

When will I be charged for my subscription?

When should I expect to receive my products?

How do I cancel my subscription?

When does my subscription activate?

What payment methods do you accept for subscriptions?

What happens if my payment fails?

Can I change my delivery schedule?

Can I have multiple subscriptions with different delivery schedules?

How do I update my shipping address?

Can I gift a subscription to someone else?

What happens if my subscription order is delayed?

Do you offer expedited shipping for subscription orders?

Can I return a subscription order?

Can I pause or cancel my subscription at any time?

Subscription Information

Have questions about the Lineage brand, animal-based living or our founders? Start here.

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