How do I cancel my subscription?Updated 2 months ago

You can cancel your subscription at any time, no questions asked. 

Please note that canceling your subscription does not automatically cancel any existing orders already in process. Since we strive to fulfill orders as quickly as possible, if your order has already been processed and shipped at the time of your request, we may not be able to honor the cancellation. However, we will always do our best to accommodate when possible.

To cancel your subscription, follow these steps:

1. First, login into your portal: https://lineageprovisions.com/a/account/login

2. You will receive a 4-digit login code via email (and SMS if you added your phone number to your account while checking out)

3. Click on the "Subscriptions" tab 

4. Click "Edit" on the subscription you'd like to cancel

5. Scroll to the bottom and select "Cancel Subscription”

For further assistance please reach out to us at [email protected]

If your current order has already shipped and you do not wish to keep your order, contact our support team, they can assist you with the return process.