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Shipping Information

Everything related to order tracking, shipping speed, carriers, and more

What shipping options are available, and how are shipping costs calculated?

Input your address at checkout to see the shipping options available to you. We offer a variety of shipping options based on your shipping location. We offer free shipping on US orders of $99 or more. International rates and delivery times will vary.

Do you offer international shipping?

Yes, we are pleased to offer international shipping to most countries. Please note that shipping rates and delivery times vary by destination. Input your address at checkout to see the shipping options available to you.

How can I track my order once it has been shipped?

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You will also receive an email when your item leaves our warehouse, when your local currier is on their way to your address, and when yo

Can I change or cancel my order after it has been placed?

To ensure prompt delivery, orders are processed quickly. Unfortunately, if an order is already being processed, we may not be able to make changes or cancel it. Always try to reach out to us at [email protected]  as soon as you know changes

What payment methods do you accept for online orders?

We accept a wide range of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Meta Pay ensuring a smooth and secure checkout process.

Where can I reach out with shipping questions?

Contact us directly with any shipping questions at [email protected]. We have an awesome customer service team that’s happy to assist you.

Do you offer free shipping?

For US orders only - orders $99 and over ship for free.

How long will it take to receive my order?

US Orders:. Most orders ship within 1-3 business days and after they leave our warehouse, most orders should arrive within 6-8 business days. We take great pride in every product we offer and strive to deliver them in the best possible condition on t

What is the process if my order is delayed or lost in transit?

We understand how important it is for you to receive your orders on time. If your order is delayed, particularly if it's stuck at a large distributor, which often experiences delays, we monitor the situation closely and hope to see movement on the or

How do I track my order and what can I do if it says 'delivered' but I haven't received it yet?

Once your order is shipped, you will receive an email with tracking information allowing you to monitor its progress. You can also track your order by following this link. If your package is marked as 'delivered' but hasn't arrived, there may be case

What is the policy for missing orders or those marked undeliverable?

If your order is missing or marked as undeliverable, please contact us for assistance. We will investigate the issue and, if necessary, may offer a refund especially if we are out of stock and unable to send a replacement. We are also continually wor